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McAfee ESM

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McAfee ESM

McAfee ESM

0(0 Ratings)

Requirements

  • Learners should have a basic understanding of cybersecurity concepts and tools, including SIEM systems, network security monitoring (NSM) tools, incident response procedures, common cybersecurity threats and attack vectors, and basic networking concepts.

Target Audience

  • Anyone can go with this course.

About Course

McAfee ESM, or Enterprise Security Manager, is a security information and event management (SIEM) tool used for threat detection and response. It provides real-time visibility into network activity, logs, and events from various sources, including network devices, servers, and endpoints.
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What I will learn?

  • The McAfee ESM course is designed to teach individuals how to configure, administer, and manage the McAfee ESM system.

Course Curriculum

Introduction to ServiceDesk Plus

  • ServiceDesk Plus Overview
    00:00
  • Benefits of a Service Desk Plus
    00:00
  • Import requestors from Active Directory / LDAP and Configuring Pass- through
    00:00
  • Authentication.
    00:00
  • Changing a user into a technician and defining roles for them
    00:00

Service Catalogue

Typical Helpdesk Workflows

Incident Management

Change Management

Problem Management

Self-Service Portal

Knowledge Management

Project Management

Hardware and Software Inventory

CMDB

Reports

General Settings

Appendix

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